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Project Title

Case Study

Client

Atlassian

Overview

A project focused on stakeholder buy-in through iterative feedback loops and a startup-like agile approach.

My role

End-to-end designer, including conceptual diagramming, research planning, feedback triaging, design execution, and leadership presentations. This project was completed alongside other projects.

Team

Timeline

8 months (on and off), 2021

Client

Atlassian

Overview

A project focused on stakeholder buy-in through iterative feedback loops and a startup-like agile approach.

My role

End-to-end designer, including conceptual diagramming, research planning, feedback triaging, design execution, and leadership presentations. This project was completed alongside other projects.

Team

Timeline

8 months (on and off), 2021

Problem space

Confluence is traditionally referred to as a wiki product, as it allows users to write and read documentation for their teams and projects. But inside the company, we were trying to evolve that perception. We felt it could become a more open, collaborative, and even bustling center for work.

…

Process

For this project we knew that typical interviews and user testing could only take us so far. Feeds deal in user-generated content, and the relevance of the content shown to users is very personalized – not something we could fake with sample data.

…

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